Follow Us



Scheduled Dates: 08 – 19 Feb '2021 | 10 – 21 May '2021  |  09 – 20 Aug '2021  |  08 – 19 Nov '2021

Duration: 2 Weeks

Venue: SAI Hotel Mombasa

Executive Secretarial Course course is available Online.

Customized dates and one-on-one sessions can be organized.


The course focuses on interpersonal skills, techniques for managing time, stress, people, workloads, strategies for effective team-work, communication, and solving problems. This practical and highly popular programme rapidly develops the key skills and knowledge that enable the new and developing office professional to maximize their contribution to the manager, team and organization.  The course shows you how to plan and organize efficiently, develop confident office organization skills and proactively contribute to the successful achievement of the organization's goals. 

Course Outline

  1. The Qualities of a Professional Secretary
  2. The Role of a Secretary in a Company
  3. Diary Management
  4. Business Letter Writing
  5. Telephone Etiquette
  6. Decision Making
  7. Creative Problem Solving
  8. Communication Skills
  9. Project Planning
  10. Composing Faxes, Memorandums and E-mails
  11. Client Care
  12. Filing Systems
  13. Time Management
  14. Organizing meetings
  15. Taking minutes at meetings
  16. Bookkeeping
  17. Assertiveness
  18. Presentation
  19. Stress Management 



To register, kindly fill the Seminar Registration Form and send it to us through:
This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.




  1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
  2. Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
    We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

Get in touch

Joomla forms builder by JoomlaShine

Connect with us

Address:   Viraj Complex, Office Block 4,
      Mombasa Road
      Opp JKIA Junction, behind AutoExpress

Phone:   +254 732 880255

Mobile:   +254 705 880255

Centre for Project Management (CPM) All Rights reserved 2012 Powered by Intouch Brands