COURSE INFORMATION

Scheduled Dates: 15 – 26 Jan '2024 | 15 – 26 Apr '2024 | 15 – 26 Jul '2024 | 14 – 25 Oct '2024

Duration: 2 Weeks

Customized dates and one-on-one sessions can be organized.

Preamble

The course focuses on interpersonal skills, techniques for managing time, stress, people, workloads, strategies for effective team-work, communication, and solving problems. This practical and highly popular programme rapidly develops the key skills and knowledge that enable the new and developing office professional to maximize their contribution to the manager, team and organization.  The course shows you how to plan and organize efficiently, develop confident office organization skills and proactively contribute to the successful achievement of the organization's goals. 

Course Outline

1. The Qualities of a Professional Secretary
2. The Role of a Secretary in a Company
3. Diary Management
4. Business Letter Writing
5. Telephone Etiquette
6. Decision Making
7. Creative Problem Solving
8. Communication Skills
9. Project Planning
10. Composing Faxes, Memorandums and E-mails
11. Client Care
12. Filing Systems
13. Time Management
14. Organizing meetings
15. Taking minutes at meetings
16. Bookkeeping
17. Assertiveness
18. Presentation
19. Stress Management 
    
    

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
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 TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.