Follow Us



Scheduled Dates:  11 – 22 Jan '2021 | 12 – 23 April '2021 | 12 – 23 Jul '2021 | 11 – 22 Oct '2021

Duration: 3 Weeks

Venue: SAI Hotel Mombasa

Office Administration & Business Methods course is available Online.

Customized dates and one-on-one sessions can be organized.


Personal assistants are required to have a high level of interpersonal, planning, time management and problem solving skills. This popular course examines best practice behaviors and systems for productively contributing to a professional work team. You will learn practical tools and techniques to empower you to rapidly develop your workflow, organizational and interpersonal skills to engage with people at all levels of business.

Target Group

Designed for executive assistants, administrative assistants and other administrative professionals, this course develops key competencies in effective office management. Prioritize organizational objectives and streamline your approach to be more proactive. Sharpen your skills in communication, critical thinking, creative problem solving and self-reliant decision making. Become an effective resource for peak performance within your team, department and organization.

Course Outline

  • Communication skills
  • Telephone communication
  • Personal image (grooming)
  • Image building
  • Team building and team working
  • Work ethics
  • Customer service
  • Handling your boss
  • Managing stress
  • Office documentation
  • Delegation and empowerment
  • Role of supervisors
  • General Office Procedures


To register, kindly fill the Seminar Registration Form and send it to us through:
This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.


  1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
  2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
    We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

Get in touch

Joomla forms builder by JoomlaShine

Connect with us

Address:   Viraj Complex, Office Block 4,
      Mombasa Road
      Opp JKIA Junction, behind AutoExpress

Phone:   +254 732 880255

Mobile:   +254 705 880255

Centre for Project Management (CPM) All Rights reserved 2012 Powered by Intouch Brands