COURSE INFORMATION

Scheduled Dates: 09 – 20 Jan 2023 | 03 – 14 Apr 2023 | 03 – 14 Jul 2023 | 02 – 13 Oct 2023

Duration: Two Weeks

Customized dates and one-on-one sessions can be organized.

COURSE DESCRIPTION

The focus of this CPM training is to help participants acquire skills and enrich their knowledge on Human Resource Metrics. This course will equip participants with the confidence and enable them to learn techniques to analyze information, interpret human capital analytics, solve problems and evaluate solutions using workforce and HR metrics.

Each session will help them acquire the skills to properly review, define, measure, and track HR metrics that are aligned to business strategies. For most HR professionals, the evidence-based approach represents a fundamental shift in their business roles but it provides them with an opportunity to become strategic partners in business decision-making.

COURSE OUTLINE

MODULE 1 - Introduction to the Balanced Scorecard
- Introduction to the Balanced Scorecard
- Benefits of the Balanced Scorecard
- Beginning with a Vision
- The Financial, Customer, Process Perspectives in Detail
- Strategy Maps and Strategic Themes
- Lag and Lead Measures / KPIs
- Constructing a Strategy Map

MODULE 2 - Understanding Strategy
- The Balanced Scorecard Development Process
- Understanding Organizational Strategy
- Exploring the Strategies of Participants’ Own Organizations
- Creating a Strategy-centric Organisation
- Engaging the Leadership Team

MODULE 3 - Building Strategy Maps
- The Learning & Growth Perspective in Detail
- Creating a Climate for Action
- Creating Strategy Maps for Participants Own Organisations
- Strategic Measures / KPIs
- Linking Strategy and Business Planning

MODULE 4 - Building a Complete Balanced Scorecard
- Strategic Targets
- Mapping Strategic Initiatives
- Monitoring and reviewing the Balanced Scorecard using the latest web-based technology
- Completing the Balanced Scorecard for Participants’ Own Organizations
- Planning for Implementation
- Cascading the Balanced Scorecard Across an Organization

MODULE 5 - Organizational Management
- Aligning material and human resources and activities with the strategy
- Monitoring, reporting and appraising performance
- Identifying and managing risks
- Using Balanced Scorecard for continuous improvement

MODULE 6 - Pulling It All Together
- Reviewing and Enhancing Participants’ Balanced Scorecards
- Identify Potential Pitfalls and Barriers to Implementation
- Gaining Buy-in and Ownership for the Balanced Scorecard
- Top Tips for Successful Creation and Implementation of a Balanced Scorecard
- Making a Personal Plan of Action based on the Training Seminar

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
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TERMS AND CONDITIONS OF PAYMENT
    Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
    Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
    We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.