COURSE INFORMATION

Scheduled Dates: 12 – 23 Feb '2024 | 13 – 24 May '2024 | 12 – 23 Aug '2024 | 11 – 22 Nov '2024

Duration: 2 Weeks

Customized dates and one-on-one sessions can be organized.

Preamble

Personal assistants are required to have a high level of interpersonal, planning, time management and problem solving skills. This popular course examines best practice behaviors and systems for productively contributing to a professional work team. You will learn practical tools and techniques to empower you to rapidly develop your workflow, organizational and interpersonal skills to engage with people at all levels of business.

Target Group

Designed for executive assistants, administrative assistants and other administrative professionals, this course develops key competencies in effective office management. Prioritize organizational objectives and streamline your approach to be more proactive. Sharpen your skills in communication, critical thinking, creative problem solving and self-reliant decision making. Become an effective resource for peak performance within your team, department and organization.

Course Outline

• Communication skills
• Telephone communication
• Personal image (grooming)
• Image building
• Team building and team working
• Work ethics
• Customer service
• Handling your boss
• Managing stress
• Office documentation
• Delegation and empowerment
• Role of supervisors
• General Office Procedures

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
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TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.