COURSE INFORMATION

Scheduled Dates:  10 – 21 Mar 2025 | 02 – 13 Jun 2025 | 01 – 12 Jun 2025 | 15 – 26 Dec 2025

Duration: 2 Weeks

Quality Assurance and Control course is available Online.

Customized dates and one-on-one sessions can be organized.

Preamble

This CPM training course is designed to develop the delegates’ skills in quality assurance and control and grant them the best practices they require to implement different types of quality programs, including Total Quality Management (TQM), within their organization. 

Target Group

Senior Management, Quality Assurance and Quality Management Managers and Staff,   Department Managers, Team Supervisors, Human Resource Managers, Training Managers, Customer Service Professionals. 

Course Outline 

• Introduction to Quality Assurance and Control Improvement Techniques 
• Principles of Quality Assurance and Control
• Techniques for Quality Assurance and Control Improvement 
• Implementing a Culture of Quality – The Role of Total Quality Management
• Benefits of Quality Assurance and Control Improvement 

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 10 – 21 Mar 2025 | 09 – 20 Jun 2025 | 08 – 19 Sept 2025 | 08 – 19 Nov 2025

Duration: 2 Weeks

Research, Monitoring and Evaluation in the Public Sector course is available Online.

Customized dates and one-on-one sessions can be organized.

Preamble

The overarching course objective is to instil in the public sector monitoring and evaluation systems and practices that focus on delivering outcomes, improving public sector performance and enhance accountability and good governance.

Target Group

Public service departments, entities, municipalities and non-governmental managers dealing with the monitoring and evaluation of public sector policies, programmes and projects.

Course Outline

• Introduction to monitoring and evaluation
• The context of monitoring and evaluation in the public sector;
• Logic models and formulating evaluation questions
• Policy framework for monitoring and evaluation in the government;
• Approaches and techniques for monitoring and evaluation;
• Indicators and measurement
• Data collection strategies
• Managing evaluation processes
• Steps to establishing an outcome-based monitoring and evaluation system;
• Reporting results
• The link between reporting and monitoring and evaluation;
• Requirements for institutionalizing monitoring and evaluation systems and practices in the public sector.
  
  

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 06 – 17 Jan 2025 | 07 – 18 Apr 2025 | 07 – 18 Jul 2025 | 06 – 17 Oct 2025

Duration: 2 Weeks

Customized dates and one-on-one sessions can be organized.

Preamble

Programs and projects are expected to reach specific goals. They involve multiple components, each with multiple activities, sometimes implemented in various parts of the country. Those activities require monitoring and evaluation in a results-based management (RBM) context. Donors, beneficiaries and national agencies should be able to measure the progress of ongoing activities and assess outcomes. This involves collecting and processing data, analysing information, and discussing with stakeholders current status of indicators that cover all areas of monitoring and evaluation: activity completion, goals and objectives achievement, risk, effectiveness and sustainability.

Target Group

Designed for officers and agents involved in monitoring and evaluation activities in various agencies, departments, programmes or projects, this seminar presents a comprehensive tool-kit and best practices for implementing a performance-based framework.

Course Outline

• Project Management Foundations: Concepts, purposes, principles of project management
• Project Formulation & Design (Initiation)
• Project Management Costing &Budgeting
• Project Management Control Tools
• Project Risk Management
• Concept Note Development &Proposal Writing
• Basic Concepts of Monitoring &Evaluation
• The need for M&E
• Developing an Monitoring &Evaluation System
• The logical framework approach
• Types of Evaluation 
• Planning for M&E
• Participatory monitoring and evaluation
• Baseline Survey &Data and developing performance indicators
• Data collection for M&E (M&E tools and Methods)
• Data analysis
• Developing Evaluation Report
• Result Based Monitoring &Evaluation System
• Monitoring &Evaluation Information dissemination &Use
• Session on Managing for Impact
• Project Management Information Systems
  
  

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates:  04 – 07 Mar 2025 | 02 – 06 Jun 2025 | 01 – 05 Sep 2025 | 01 – 05 Dec 2025

Duration: 1 Week

Customized dates and one-on-one sessions can be organized.

Preamble

Increased productivity, reduced stress, greater confidence; these are some of the benefits of gaining control of your projects and your project team. This two day course provides practical skills which enable you to better manage all aspects of your projects and increase your team's performance by utilizing effective communication skills.
Participants for the Project Management for Everyone class are asked to have a current work project in mind to work on during the class, so that they may experience how the Project Management process applies to a real project. If a work project is not possible, then a personal project is fine.
Participants will not be asked to share any details about the project and there will not be any presentations on the project. Participants are not required to bring anything for the project, however if attendees have specific files that they are working on they may bring them to class, but it is not required.

Who should attend
Managers, supervisors, individual contributors who are looking for non-technical tools and techniques to successfully manage projects and project teams. People who struggle with balancing the complex demands of project work while maintaining daily work load. People who are looking for the basic communication skills necessary to manage and maintain project success.

What you will achieve
• Greater confidence in defining, planning and managing projects.
• Reduced stress and greater sense of control of your multiple projects and daily work load.
• Increased effectiveness and efficiency by using simple, step-by step processes for project management and communication.

What you will learn
• Write clearly defined project statements.
• Clarify project objectives with measurable outcomes.
• Break a project into manageable tasks.
• Avoid potential problems through planning and communication.
• Manage multiple projects while maintaining daily workload.
• Evaluate the project’s success and lessons learned.
• Clarify roles and responsibilities to improve team performance and accountability.
• Build, motivate and lead a high performing project team.
• Communicate effectively with your team, management and clients.
• Design communications plans for your project team to follow during the course of the project.
• Run productive project meetings for planning, brainstorming, status update and problem solving.
• Create effective written communications for your projects.
• Delegate assignments which minimize individual and team conflicts and maximize productivity.

Course Outline

Module 1: Introduction
• Expectations
• Roles and Responsibilities
• Process vs. Project
• Time Matrix

Module 2: Clarify the Project
• Clarifying Process
• Scope Statement
• Stakeholders
• Justification
• Description
• SMART Objectives
• Triple Constraints
• Assumptions
• Consulting

Module 3: Plan the Project
• Planning Process
• Project Mapping
• Sample Project Map
• Verbs
• Risk Analysis
• Risk Response Planning
• WBS: Task List
• WBS: Gantt Chart

Module 4: Execute and Control the Project
• Communication Plan
• Status Update Form
• Change Request Form
• E-mail
• Etiquette
• Meaning of the Message
• Tone
• Template
• Subject Lines
• Weekly Planning
• Options: Choices
• Daily Close-Out
• Delegation
• Meeting Guidelines
• Roles and Responsibilities
• Meeting Agendas
• Conference Calls
• Sample Meeting Template

Module 5: Close the Project
• Closing
• Closing Checklist
• Documentation Checklist
• Lessons Learned

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.