COURSE INFORMATION

Scheduled Dates: 12 – 23 Feb '2024 | 13 – 24 May '2024 | 12 – 23 Aug '2024 | 11 – 22 Nov '2024

Duration: 2 Weeks

Customized dates and one-on-one sessions can be organized.

Preamble

Personal assistants are required to have a high level of interpersonal, planning, time management and problem solving skills. This popular course examines best practice behaviors and systems for productively contributing to a professional work team. You will learn practical tools and techniques to empower you to rapidly develop your workflow, organizational and interpersonal skills to engage with people at all levels of business.

Target Group

Designed for executive assistants, administrative assistants and other administrative professionals, this course develops key competencies in effective office management. Prioritize organizational objectives and streamline your approach to be more proactive. Sharpen your skills in communication, critical thinking, creative problem solving and self-reliant decision making. Become an effective resource for peak performance within your team, department and organization.

Course Outline

• Communication skills
• Telephone communication
• Personal image (grooming)
• Image building
• Team building and team working
• Work ethics
• Customer service
• Handling your boss
• Managing stress
• Office documentation
• Delegation and empowerment
• Role of supervisors
• General Office Procedures

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
Email:This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 11 – 15 Mar '2024 | 10 – 14 Jun '2024 | 09 – 13 Sep '2024 | 09 – 13 Dec '2024

Duration: 1 Week

Office Administration & Communication Development course is available Online.

Customized dates and one-on-one sessions can be organized.

Preamble

This CPM professional course aims to help delegates develop the Office Administration & Communication Skills required for effective and diligent Office Management. They will be aware of the three cornerstones of reputation management i.e. actions, attitudes, and appearance and how to actively transform for best results.

Teaching for this course includes seminar style learning combined with practical exercises based on case studies and situations, group work and delegates also have the opportunity to discuss and find solutions for their own current work issues. Work pressures will be analyzed and solutions for better performance realized through team work and role plays. 

Target Group

This CPM workshop is suitable to wide range of professionals, but will greatly benefit:

PAs, HR Assistants, Senior secretaries, management assistants and executive assistants who are looking to develop their role, improve their skills and enhance their performance.

Course Outline

• Communication Goals in Organizations
• Patterns of Organization Communications
• Communication Process
• Barriers to Organizational Communications
• Image building
• Team building and team working
• Managing stress
• Work ethics
• Customer service

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
Email:This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 05 – 16 Feb '2024 | 06 – 17 May '2024 | 05 – 16 Aug '2024 | 04 – 15 Nov '2024

Duration: 2 Weeks

Customized dates and one-on-one sessions can be organized.

PREAMBLE

Most NGOs, CBOs and FBOs have emerged on need basis and therefore little planning and systems have been thought through as many practitioners are immersed in service delivery. This course points out the basic concepts and tenets of organizational behavior and growth. Its focus is to enable participants understand and appreciate the need for Institutional and Organizational development with a view to strengthening their organizations to manage change, identify and use internal potential as well as positioning themselves strategically in order to ensure results and a healthy organization.

TARGET GROUP

The Course is specifically designed for community development practitioners and specialists who are responsible for NGO/CBO management and leadership as well as those intending to initiate an NGO/CBO. Participants may be NGO/CBO workers and more especially those working with community and faith-based organizations.

COURSE OUTLINE
1. NGOs and the Organizational Environment

• Introduction & functions of management
• Concept, principles and approaches of Organizational Behavior and Development;
• Stages for organizational growth;
• Importance of Organizational Assessment and Tools for Assessment.
• Organizational culture and NGOs;

2. Elements of Effective Management of NGOs

• Managing Change in NGOs/ A Learning Organization
• Capacity Building & Financial Management in NGOs

3. Sustainability of NGOs and CBOs

• The Concept of Sustainability
• Strategic Planning and Budgeting
• Fundraising for NGOs
  
  

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.

Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

Tailor made/ Customized Courses

In a world that is fast growing with innovations and different fields of study merging, CPM bridges this gap by providing tailor made courses. Our capacity building aim is to create experts in all fields. Whether it’s a merger of Finance and HR or PM and PR, we have a team of facilitators with all these expertise.

We do training needs analysis using questionnaires, this enables us to see what expectations the trainees have and need. Our team will then integrate units that need improvement making your organization more goals oriented and successful. We then do a monitoring session in progress and after the training.

The duration for these courses is managed as per the team’s availability.

Capacity Building | Short Courses

- CPM offers short courses/ workshops with durations of 1 day - 4 weeks in different fields of practice including but not limited to; Project Management, Program Coordination, Monitoring and Evaluation, Grants Management, Finance and Budget Management, Auditing, EIA, Counseling, Real Estate courses among others.

Visit our Short Courses Schedule for more details

Consultancy

CPM offer consultancy services in Project Management, Grants Management, Finance and Budgeting, Auditing, HR among others. Our teams of experts are consultants with not only top of the range education but have extensive experience in their fields of practice. Read More