COURSE INFORMATION

Scheduled Dates: 12 – 16 Feb '2024 | 13 – 17 May '2024 | 12 – 16 Aug '2024 | 11 – 15 Nov '2024

Duration: 1 Week

Customized dates and one-on-one sessions can be organized.

Preamble

Communication skills form the basis of all our relationships. Through an understanding of your own personal communication style and the styles of others, you will enhance your ability to create lasting impressions. This course will equip you with the skills to listen effectively, provide constructive feedback and communicate with confidence.

Target Group

This course will benefit anyone who wishes to attain a higher professional level of communication skills.
Learning outcomes:

• Recognize the importance of effective communication in various situations.
• Improved interpersonal skills by understanding different personalities and their preferred communication styles.
• Identify listening as an active, constructive process and effectively practise active listening.
• Use positive statements to lead people towards positive actions.

Course Outline

About the TICK Personal Insight Profile Indicator (PIPI)
The PIPI Questionnaire is used in this course to help participants see themselves as other see them. This highlights the need to adapt their approach and communication channels to suit different types of people in order to build stronger more trusting relationships.

Your communication experiences
Examine examples of effective and ineffective communication.

Watch and ask for feedback
Distinguish how well your message is being understood.

Barriers to communication
Minimise your own barriers and those of others.

The three ‘V’s of communication
Visual, verbal and vocal.

A framework for understanding non-verbal communication
Discover how non-verbal communication is used for negotiating interpersonal attitudes and sometimes to substitute the verbal message.

Rapport
Having a commonality in perspective is imperative in building relationships.

Obstacles to listening
Understand how we commonly cause unintentional obstacles in our communication.

Effective listening
Develop your skills to maximize mutual understanding.

Questioning skills
Implement the characteristics of good questioning techniques.

Positive language
Replace negative statements with positive to influence people's actions.

How to say ‘no’
Using alternative words to ‘no’, whilst maintaining a good relationship.
Core learning and development competencies
This course has been designed to support the development of the following core competency areas identified to facilitate individual and organizational success:

• Approachability
• Interpersonal savvy
• Listening
• Understanding others

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 04 – 08 Mar '2024 | 03 – 07 Jun '2024 | 02 – 06 Sep '2024 | 02 – 06 Dec '2024

Duration: 1 Week

Preamble

Organizations could not function effectively without written reports. Reports present vital information for everyday operations and decision making. If your job is to correctly format reports for your manager or perhaps decide on content and actually write the report, this highly practical two-day course will equip you with the skills of preparing, researching, constructing, writing, editing and presenting your reports.

Course Objectives

• Develop a methodical system to enable you to write reports more effectively and efficiently
• Produce comprehensible and understandable reports that achieve results
• Structure your reports in a clear, consistent and concise way
• Develop a professional writing style which is attention-grabbing and which facilitates comprehension
• Adopt an influential style and know how to effectively present and support an argument
• Present controversial and compound issues in a clear, concise, style for specialist and non-specialist readers
• Critically assess and edit draft reports swiftly and constructively
• Present your report in a professional way by making use of appropriate graphs, diagrams, tables and charts

Course Outline

Introduction to Report Writing

• Different types of reports
• Understanding the aim of the report
• Establishing the correct format

Planning Your Report

• Obtaining an accurate brief and understanding the objectives
• Establishing the scope and purpose of your report
• Identifying time constraints and amount of detail necessary
• Ensuring your report is reader-focused and maintains confidentiality
• Establish a report structure

Groundwork and Research

• Research and collect all applicable information
• Incorporate material from diverse sources and arrange information logically

Developing a Professional Style

• Writing clearly and concisely
• Developing an effective style
• Communicate accurately and write with conviction
• Expanding your vocabulary and upgrading your language skills

Structure and Sequence

• Table of contents, appendices, indexes and bibliographies
• The report structure, introduction, abstract summary, main body, conclusions, recommendations and references
• Illustrations, graphs and tables

Editing and Formatting

• The purpose of an abstract summary
• Writing an abstract summary
• Critically analyzing your report – proofreading and layout
  
  

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:
Email:This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 04 – 08 Mar '2024 | 03 – 07 Jun '2024 | 02 – 06 Sep '2024 | 02 – 06 Dec '2024

Duration: 1 Week

Customized dates and one-on-one sessions can be organized.

Preamble

This course will provide you with the ability to:
•    Write sales proposals more quickly and more confidently
•    Develop a more convincing and persuasive style of proposal writing
•    Target your proposal writing for each particular audience
•    Write business winning proposals that make you stand out from your competitors

Target Group

•    New and experienced sales staff
•    Key account managers
•    Bid and tender managers
•    Marketing departments
•    Senior staff who wish to brush up their proposal writing skills

Course Outline

•    The proposal writing process
•    Writing proposals for your audience
•    Achieving clarity when writing proposals
•    Maintaining consistency when writing proposal
•    Writing proposals persuasively
•    Proposal structure and organization
•    Proposal writing practice

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. , This email address is being protected from spambots. You need JavaScript enabled to view it.

 TERMS AND CONDITIONS OF PAYMENT

 Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.

1. Cancellation Fee - Cancellation of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.

COURSE INFORMATION

Scheduled Dates: 05 – 09 Feb 2024 | 06 – 10 May 2024 | 05 – 09 Aug 2024 | 04 – 08 Nov 2024

Duration: 1 Week

Customized dates and one-on-one sessions can be organized.

PREAMBLE

Activity Based Budgeting (ABB) is a method of budgeting which activities and services that incur costs in every functional area are accounted for, analyzed and linked to the strategic mission of the University.  The costs of activities become more transparent, reflect where income is produced and are available for planning and decision-making.

COURSE OUTLINE

•    General Management Skills ad Principles
•    Understanding Activity budgeting principles
•    Conventional versus contemporary approaches
•    Problems with traditional budgeting
•    Problems in cost structure and pricing
•    Activity and cost and ABC
•    Creating an Activity Based Budget
•    Defining Activity Workloads
•    Defining Activity Cost per Output targets
•    Creating the Activity Resource Budget
•    Resources flow and control
•    Cost, Revenue, and cycle
•    Managing excess capacity
•    Cost control and activity problems in practice
•    Activity based management
•    Using ABM to reduce costs.
•    Creating an activity base budget
•    Supply chain and value chain framework.
•    Value added and non value added
•    Two dimensional ABM Model
•    Business process
•    Just in time
•    Value engineering
•    Target costing process
•    Comparing Budgeted performance to targets
•    Problem solving
•    Performance reporting and analysis
•    Database Management
•    Action Planning

REGISTRATION

To register, kindly fill the Seminar Registration Form and send it to us through:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.

 TERMS AND CONDITIONS OF PAYMENT

1. Fees Payment - All fees are payable strictly in advance 2 working days before the course starting date.
2. Cancellation Fee - Cancelletion of any participant 5 working days before the start day of a course will incur a 20% cancellation fee.
   We regret that no cancellations will be accepted within 2 working days of a course, but substitutions may be made.